Friday, January 27, 2012

DELL NOTEBOOK STUDIO 17-Inch Laptop (Midnight Blue) Review

DELL NOTEBOOK STUDIO 17-Inch Laptop (Midnight Blue)
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I bought my Studio 17 direct from Dell through their education sales program (I'm a high school teacher), and I had to send it back within a day because of a problem with the hard drive. The second computer worked well for a bout 2 months, (the warranty only covered 20 days!!!). Then I continually received a "not Responding" message, the computer was freezing up even though the only programs I had on the machine were MS Office, and a grading program. It took seven calls, and a total of almost 13 hours of my time to let them test the computer over and over (the same tests were repeated!, to find out that they didn't know what was wrong. Finally I told them I had had enough and I was sending the computer back to them...but the tchnician told me he had no address in his computer for me to send it to. He also refused to let me talk to his supervisor (in India).
I'm furious with this company and would never, ever buy another Dell product again. They should be ashamed of how they treat their customers.

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Windows Vista operating system

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